Change the way you pay and get paid
Access banking services quickly and minimize wait times.
Send & receive money
Free virtual card
Pay online
A phone screen with the Visa Pay app
Send and receive money easily and securely to any mobile number
Banks
Video Guide
Watch our detailed video instructions to learn how it works.
FAQ
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Visa Pay is a digital wallet and mobile payments solution that provides digital onboarding, seamless and instant digital payments using a virtual card, and great value.
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You instantly receive a wallet and a virtual Visa card without needing to visit a bank branch. The wallet will come in two currencies. You can send & receive money via registered mobile numbers, regardless of their mobile network, and use your digital card for online purchase.
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The Visa Pay app supports English and French languages.
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If you are 18 and above, you can register on the Visa Pay app.
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Download the Visa Pay app from the Google Play or Apple App store. All you need to register is a valid ID (e.g., Voter ID card, National ID, passport, expat ID or student card).
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Yes, you can skip the identification step during registration, which will give you limited access to the app’s features. To fully transact, you must complete the KYC process later from the home screen when you have your documentation.
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Most banks in Uganda participate in Visa Pay. An up-to-date list of participating banks will be available soon on the Visa Pay website.
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You can select any your preferred bank directly from the Visa Pay mobile app.
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No, you can register on Visa Pay without opening a new bank account.
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Yes.
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No, you can install the app on only one device at a time. The app authenticates with your mobile SIM. If you switch devices using the same SIM, you'll need to log in again on the second device, and the previous session will close.
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Yes, you can top up your Visa Pay wallet using a Visa Card.
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Go to the Visa Pay profile section and select the link account option. A list of eligible bank accounts will appear. Send a request to add your selected account. Upon verification, it will be linked to your wallet for funding.
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Press the "Send money" icon on the home screen. Then enter the recipient's mobile number or Visa Pay ID. You can also send money by scanning the recipient's QR code.
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Yes you can send money who is not on the Visa Pay app but a registred mobile number. If the recipient's details are not found during transaction initiation, then you can ask them to join Visa Pay.
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Yes, there are limits to the amounts that you can send. The limits are set by your Visa Pay wallet bank. To check your current limits, please contact your bank directly.
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Visa Pay offers great value for money. For the up-to-date fees and charges, please visit Visa Pay website.
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The Visa Pay PIN is used to protect your money and to prevent unauthorized transactions from your wallet. Remember - you should never share your PIN with anyone, and we will never ask you for your PIN outside the Visa Pay app.
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Please contact your wallet bank to report any issues.